Contact
Getting hold of us
Obsevo is a small project. There is no support desk and no ticket queue — but everything below reaches a person.
A bug, or a question about using it
Email contact@obsevo.com. Include the workspace name and, if you have one, the instance the problem is on.
Before you do, troubleshooting covers the failures that actually happen and how to tell them apart.
A security vulnerability
Please do not open a public issue. Email contact@obsevo.com, which reaches a maintainer directly. First response within three working days.
Tell us what you found and how to reproduce it. We will not pursue action against anyone reporting in good faith who avoids privacy violations, data destruction and service disruption while testing.
Billing, refunds and account questions
Email contact@obsevo.com. Include the workspace name. Refund terms are on the refunds page.
Privacy, data protection and DPAs
Email contact@obsevo.com. Requests for access, export or deletion of personal data go here.
Using the Obsevo name
Running Obsevo for your clients, writing about it, and saying what you built on are all fine. Using the name for your own product is not. If you are unsure, email contact@obsevo.com.